Episode 55

55 - When more options are actually good in your episode

Choice overload is real, but it isn't universal. While the "Jam Study" (discussed in Ep. 54) shows that too many options can paralyze decision-making, context matters. Research indicates that the impact of choice depends on four factors: complexity, difficulty, certainty, and goals.

For your content, the critical distinction lies between what you show and what you ask the listener to do. You can offer multiple examples or perspectives to help a listener understand a concept because these are not choices—they are illustrations. However, when it comes to the "action step" (what they must do next), you must still narrow it down to one specific path to avoid cognitive friction.

In this micro-episode:

  1. The four factors that determine if choice overload will happen
  2. Why experts might prefer more options while novices need fewer
  3. The difference between "showing" (examples) and "doing" (calls to action)

Resources:

Episode #54 about jam study and our shows: https://player.captivate.fm/episode/e4f5ca9e-72ce-4372-a703-e8caa23055eb/

Choice overload: https://thedecisionlab.com/biases/choice-overload-bias

https://www.sciencedirect.com/science/article/abs/pii/S1057740814000916

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About the Podcast

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The Credibility Minute
Quick, focused advice on building authority through audio and video. For professionals who want visibility without becoming influencers.

About your host

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Jen deHaan

Jen deHaan creates and produces podcasts and shows and is a neurodivergent educator. She has been a teacher and coach at/with World’s Greatest Improv School (WGIS), Highwire Improv, and Queen City Comedy and was also the Online School Director of WGIS. Jen does improv and is a voice and character actor in the audio dramas at StereoForest, and hosts her own educational shows at ImprovUpdate.com and Jendehaan.com.